Constant interruptions don't have to be your daily reality. Your assistant can become more than a scheduler—they can be your focus shield, protecting your attention and filtering distractions so you can concentrate on high-value work. The secret? A short, clear playbook paired with a daily 5-minute sync. This simple framework gives your assistant the rules they need to guard your time, sort incoming requests, and keep your day moving smoothly without constant back-and-forth.
The Three-List System That Changes Everything
Start by creating three clear categories that define how your assistant should handle different tasks:
- Green light: Tasks they handle fully and independently (calendar invites, routine approvals, standard requests)
- Yellow light: Tasks they triage and summarise, presenting you with options and recommendations
- Red light: Urgent matters that always come to you immediately
This traffic-light system removes guesswork and empowers your assistant to make confident decisions. They'll know instantly which requests need your input and which they can resolve independently.
Setting Clear Boundaries From the Start
Beyond the three lists, add basic boundaries to your playbook. Define your quiet blocks—the sacred hours when you need uninterrupted focus. Specify your preferred communication channels and what genuinely counts as urgent. For example, you might designate mornings for deep work, request that all non-urgent messages go through email rather than instant chat, and clarify that 'urgent' means a client deadline within 24 hours, not simply 'someone asking quickly'.
These boundaries aren't about being difficult—they're about creating the structure that helps everyone work more effectively. When expectations are crystal clear, your assistant can confidently protect your focus time and route requests appropriately.
The Power of the Daily Sync
A quick 5-minute daily sync is where the magic happens. Use this brief check-in to review the top three priorities, confirm who's doing what by when, and note any exceptions to your usual rules. This preventive step stops last-minute scrambles before they start.
During the sync, encourage your assistant to use respectful, clarifying questions: 'Which deadline is sooner?' 'What's the minimum needed today?' 'Can this wait until tomorrow's batch?' These questions help both of you think strategically rather than reactively. The result? Fewer fires, less repeated back-and-forth, and a shared understanding of what truly matters each day.
Refining Your Playbook Over Time
Your playbook isn't set in stone. As you and your assistant work together, you'll spot patterns—tasks that could shift from yellow to green, new boundaries that would help, or tweaks to your sync format. Make these adjustments as you learn. The goal is a living document that evolves with your needs.
When structure and boundaries are clear, something remarkable happens: your assistant confidently filters the noise, you focus on work that genuinely requires your expertise, and fewer fires start in the first place. It's the difference between constantly reacting and proactively managing your attention.
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