Refund Policy: For BrainZyme Natural Nootropics

Unhappy With Your Purchase?
We'll Take It Back!

We stand by our high-quality brain food supplements and your satisfaction is 100% guaranteed. 

You can try BrainZyme risk-free:  we will refund you if you are not 100% satisfied!

30 day guaranteeEasy returns100% satisfaction


Returning Products to BrainZyme

Easy Order Returns

To start your return, simply email us at support@brainzyme.com with your full name, email address used to purchase and the order number (provided in your confirmation email) and we will get back to you shortly.

Common Return Questions

What items are returnable?

  • Items within 30 days of receipt of your shipment.
  • Items In the original packaging.

    What items are non-refundable?

    • Free gifts or promotional items.

    Are there any charges for return?

    • There is no charge for return.
    • Original shipping charges are non-refundable.
    • You are responsible for return shipping charges.

      How do I return?

      • To start your return, please email us at support@brainzyme.com with your full name, email address used to purchase and the order number (provided in your confirmation email) and we will get back to you shortly.

      • You will get a confirmation email with return shipping guidelines.

      How soon will I get my refund?

      • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 

      • If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 10 business days.


      Still have questions? Email us at support@brainzyme.com with your full name, order number and we will get back to you shortly.


      Refund Policy (French Version)

      Refund Policy (Spanish Version)

      Refund Policy (German Version)


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